Appeal Process Saurabh Patil July 2, 2024

Appeals Process

At AV Global, we are committed to fairness and transparency. If you believe your content or account has been unfairly restricted or removed, you have the right to appeal our decision. This page provides detailed information on how to submit an appeal and what to expect during the process.

1. Introduction to the Appeals Process

  • Our Commitment: We strive to ensure that all moderation decisions are fair and justified. If you disagree with a decision, we encourage you to use our appeals process.
  • Scope: This process applies to content and account restrictions or removals based on our policies and legal requirements.

2. Why You Might Want to Appeal

  • Content Removal: If your content was removed for violating our policies or the law.
  • Account Restriction: If your account was restricted or suspended for policy violations.
  • Monetization Issues: If your ability to monetize content was affected by our decisions.

3. How to Submit an Appeal

  • Google Form Submission: To streamline the appeals process, please submit your appeal through our Appeals Form.
    1. Fill Out the Form: Provide detailed information about your appeal.
    2. Attach Supporting Documents: Upload any relevant documentation, such as screenshots or links to the affected content.
    3. Submit the Form: Once completed, submit the form for our review.

Submit Your Appeal

4. What Happens After You Submit an Appeal

  • Acknowledgment: You will receive a confirmation email acknowledging receipt of your appeal.
  • Review Process: Our team will review your appeal based on the provided information and our policies. The review process typically takes 7-10 business days.
  • Communication: We will keep you informed throughout the process, including updates on the status of your appeal.

5. Possible Outcomes of an Appeal

  • Approval: If your appeal is successful, we will take steps to restore your content or account.
  • Denial: If your appeal is denied, we will provide an explanation and any further steps you can take.

6. Out-of-Court Dispute Settlement

  • DSA Compliance: Under the Digital Services Act, users may have the option to refer disputes to out-of-court settlement bodies once they are certified. We will update this information as it becomes available.

7. Additional Resources and Support

  • FAQs: Frequently Asked Questions about the appeals process.
  • Support Contacts: For further assistance with your appeal, please contact us at

Contact Us

If you have any questions about the appeals process or need further assistance, please contact us at:

  • Email:
  • Phone: +91 8530490888, +91 8530450888
  • Address: 818/A Opposite Metro Hospital,
    Chaoni Chowk,
    Chhindwara Road,
    Nagpur, Maharashtra – 440013

We are dedicated to ensuring that our platform remains fair and transparent, and we appreciate your cooperation in helping us maintain these standards.